Blame the Process, Not Yourself or Others

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Assume something did not work out as you intended it. Are you starting to blame yourself? Maybe even other people are happy to see you as the guilty one who messed up. When you have to do the same thing again, this self-blaming will not be helpful at all. For management, there is a well-known rule about business problems: blame the process, not the people. I am convinced that the same is true in everyday life.

Blaming yourself is a guarantee for a blockade.

Instead, start to look at went wrong as a process. What happened, what were the actions, what was the input, what was the output?

By applying process thinking to problems, you can detach yourself from what went wrong. You open it up for an analysis. Then you look at the process and search for faulty design of the process.

You need only five questions:

  • What was the intended value?
  • Which actions added value or reduced waste?
  • Which actions did not add value or created waste?
  • How can more value be created?
  • How can waste be reduced?
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